Shipping policy
PLEASE NOTE THAT HOLIDAY MAIL CAN TAKE UP TO DOUBLE THE TIME TO MAIL
This delay starts around November 24. Orders to Australia may take up to 5 weeks. I cannot guarantee any mail times.
Orders are generally mailed out 1-3 business days of the purchase. If something happens and I am unable to it this quickly, I will email you and let you know. Some items are printed when the order is placed, and may take a few days to prepare and ship out. If an items takes longer than 4 business days to ship out, we will notify the customer. Message us if you have any questions about this at elena@thecolorfulgeek.com.
We ship out of NYC. Average delivery time are as follows:
- Continental US is about 3-5 days, possibly longer for Alaska and Hawaii
- Europe, average time is 6-10 business days
- Australia, it can range from 1-3 weeks
- If you are in Mexico, South America, or Central America, for some reason, delivery is EXTREMELY unpredictable. It can range from 1-5 weeks. I don't know why this is, but this has been my experience when sending orders there.
From around November 24 - December 24, mail can be on a delay. In the US, it can take up to a week, sometimes a week and a half. International orders can experience double the wait time on delivery.
I can do my best to estimate delivery times, but keep in mind, that once it is at the Post Office, it is out of my hands.
Please, message us if you have any questions at elena@thecolorfulgeek.com